Mining Pro Privacy Policy
Mining Pro recognise that personal privacy is incredibly important, and we are committed to protecting personal information collected about employees and customers. The Privacy Act 1988, Australian Privacy Principles and all relevant State Legislation govern the way in which we must manage personal information. This policy describes how we collect, use, disclose and otherwise manage personal information relating to employees and customers. Mining Pro shall not request or disclose information from employees or customers that is not necessary for company business and without prior approval from all parties who the information is about.

The release of any personal information relating to employees or customers by Mining Pro to a third party is not permitted without prior approval from the parties involved or
  • It is a condition within the contract
  • The collection is required by law
  • In an emergency where there is a threat to life or health.
Upon request in writing, employees and customers may obtain a copy of their personal records under most circumstances and only after meeting the necessary criteria required by Mining Pro to release information.

Personal Information shall be secured at all times and Mining Pro will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of personal information.

Mining Pro will store all personal information provided on protected sites within the data system. Once a piece of confidential information regarding an employee or customer is no longer valid or required to be kept as determined by law then it shall be destroyed, either by shredding or by disposal by another secure source.

This policy will be periodically reviewed to ensure currency with legislation and industry requirements.


Mining Pro collects information during the application and recruitment process. Some of this information is collected directly from you (for example, in forms that you are asked to complete, or in interviews or through the completion of tests). Other information is generated automatically when you use or otherwise interact with Mining Pro’s website and systems (for example, when you apply for a job via our website); or provided to us by third parties (for example, referees and educational institutions), including by third party service providers or publicly available sources for anti-money laundering, background checking and similar purposes, and to protect our business and comply with our legal and regulatory obligations.


Generally, we collect personal information that is needed to facilitate and to provide the services and products offered to you.

The types of personal information that we collect from you will depend on:
  • the circumstances of collection; and
  • the type of service you request from us
The information we generally collect from you includes:
  • basic information about yourself, such as name, contact details and gender, image and information provided to verify your identity;
  • information regarding your employment and educational history, any role or roles for which you are applying or being considered and your relevant personal interests, attributes and career aspirations and plans, and results of background checks;
  • other information about yourself that you provide in a CV or similar document;
  • information regarding racial or ethnic origin, age, gender, health and disability, which we collect for equality of opportunity monitoring purposes, only with your explicit consent.
For example, when you register with us, we may collect details such as your name, address, telephone numbers and other relevant information. We generally do not collect “sensitive information” (as this term is defined in the Privacy Act 1988 (Cth), which includes information relating to ethnic origin, religious or philosophical beliefs, membership of a political or trade association, sexual preferences or health) and would not do so without your consent.

However, there may be instances where such information becomes necessary or is part of a curriculum vitae. In such an event, the law requires us to obtain your consent to the collection of “sensitive information”. If you provide us with this information, we will assume that you have consented to the collection of that information for use in accordance with this Privacy Charter unless you expressly inform us otherwise. Please note that if you choose not to provide us with this information, this may impact on our ability to provide our products and services to you.


We collect personal information at the time you make an enquiry or purchase with us. We only require information necessary to complete the transaction or for you to undertake a relevant search or position application.


Generally, we collect, update, and use personal information about you to carry on our business, including:
  • to carry out transactions you wish to make;
  • to provide or facilitate the provision of requested products and services;
  • to collect payment for the products and services you purchase;
  • for our research and development purposes;
  • for training, quality control and verification purposes;
  • to communicate our, a related company’s, or a third party’s marketing offers to you; and
  • to meet our legal obligations.


We store personal information in a combination of secure computer storage facilities and other records. We have implemented systems and processes to protect the personal information we hold from misuse, loss and unauthorised access, modification or disclosure. We use generally accepted technology and security measures so your information will be transmitted safely to us through the internet or other electronic means. When we no longer require your personal information, we will take reasonable steps to securely destroy or permanently de–identify it.


Once you have provided us with your personal information, we use it for the purposes for which it was collected. Generally, this will involve the use of your personal information by us to deliver products and services that you have requested and to process transactions you conduct on our Site. We will also use information you have provided to us to deliver ongoing information directly or indirectly relevant to the product and/or service you use. We will also use your information to inform you of opportunities, through newsletter, emails, short message service, mail or other electronic forms of communication deemed appropriate, which we believe would be of interest to you based on your activity or membership of our website. Other ways in which we may use your personal information follow –
  • to conduct marketing activities and to conduct market research;
  • to customise your online experience and to provide you with more relevant online offers and updates;
  • for regulatory or compliance purposes;
  • to service our relationship with you;
  • to provide you information about any fraudulent activity related to our website;
  • for internal accounting and administration.
We also track any contact via email when an advertiser has included an email address within a position advertisement. We track this for the purposes of substantiating a valid contact or application which may bypass the application process. We retain this contact information indefinitely and use it for the purpose of ensuring your contact is valid and meets that outlined in our terms and conditions located on our website.


We will, upon a written request by you, provide you with access to the information we hold about you, unless there is an exception which applies under the National Privacy Principles which prevents us from providing you with that personal information. You are entitled to correct or update the information we hold about you. We may recover from you our reasonable costs of supplying you with access to the information that we hold about you. If you request that we provide you with access to your information that we hold about you, we will endeavour to provide that information to you within a reasonable time. If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the National Privacy Principles.


We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up to date. If you are or become aware that the personal information, we hold about you is inaccurate, incomplete or out of date, please contact us and we will take all reasonable steps to correct this information. Also, if your personal details change, please correct your information online by logging in to your account and selecting “my profile” and by ensuring that your curriculum vitae is up to date.


We may disclose your personal information to third parties in the following circumstances:
  • host clients working with us in relation to your potential recruitment; if required to do so or permitted by law;
  • to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for security purposes;
  • to our third party service providers as well as to our related entities, for the purposes of providing the services and/or products you request or purchase from us;
  • if you provide us names of potential referees, we will disclose the fact that you are applying to work with us to them when we ask them for references.
Where we engage third party contractors to perform services for us, those third party contractors may be given access to your personal information for the purposes of providing services to us. Under these circumstances however, those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied. If we give a third party service provider your personal information, we will also make them aware of this Privacy Charter and ask that they handle your personal information in accordance with it. However, beyond this, we will not be liable if they do not comply with this Privacy Charter.

Other than as described in this section, we will not disclose your personal information to third parties without your consent unless disclosure is –
  • necessary to prevent a threat to life or health;
  • reasonably necessary to enforce any matter; or
  • necessary to investigate a suspected unlawful activity


We reserve the right to review and change this Privacy Policy from time to time. Please periodically review this Privacy Policy to stay informed about how we are helping protect the personal information we collect. Your continued use of this Site and our services constitutes your agreement to this Privacy Policy and any updates to it.


You may obtain further information regarding privacy issues in Australia by visiting the Australian Federal Privacy Commissioner’s Site at Specific enquiries regarding our Privacy Charter should be directed to our Privacy Officer in the manner described above.